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Due to the nature of our product, being personal care, we do not typically accept product returns.  Returns will only be accepted on defective items due to defects caused in manufacturing and/or workmanship for 7 days from receipt of product.  Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return/exchange.  If this has happened to your order, please go to our Customer Help Center and submit a form with your issue to reach us for a solution.