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Please accept our apologies, but sometimes product becomes unavailable and on back-order.  Although we do our best to calculate a proper inventory, this can sometimes occur due to the nature of the hand-crafted product and/or the overwhelming popularity of various fragrances at any-given time.  When this occurs, we will ship your order and when the product becomes available, we will ship your remaining order, at no additional shipping cost to you.  When product goes in a back-order/partial status, it generally only lasts 2-3 business days.  You will receive additional shipment notifications when your remaining order has shipped.